Tourism Training North
About Us
 
Human Resource Services
 
Tourism Sectors
 
Potential Programs, Seminars
 
Occupational Standards
 
Upcoming Events
 
Publications
 
Contact Us
Developing Consistency and Quality Customer Service
in the Tourism Industry
 

Images

Lets talk tourism...

We want you're your valuable opinion. Your comments drive the tourism industry and our actions. You'll be asked 2 new questions each month and the responses will be reviewed and shared on this site.

Write as much or as little as you like. You matter and so does your answer. THANKS for participating.

Our Clients

  • Individuals who want to get more information about Tourism careers
  • Individuals in the industry who want to upgrade their work skills
  • Businesses who want to improve their customer service
  • Businesses who need human resource solutions
  • Communities who want to develop tourism employment and tourist opportunities
Have you ever had family or friends visit you in the NWT? Why?

Name
Email
Answer/Comments
 
Testimonials
"Phyllis made reviewing customer service enjoyable with her sense of humor."

"Very positive atmosphere with very practical suggestions"
Hay River
"This was great! I had "strongly" advised my employees to attend and they did! Not only did I learn a lot from Phyllis, but this was an awesome way to learn a lot about my employees"
Hay River
"I really enjoyed the presentation and the interactive ability. It was clear, concise with a professional presenter!"
Mike Wood
The Woodshed Gift & Garden Centre - Hay River
"Everything was great and it was fun. I would recommend this training to others because everyone needs to know how to "WOW" their customers"
Jackie Kenny
Grey Goose Lodge - Norman Wells
"Information about why welcoming "complaints" helps businesses to be successful make a lasting impression. It was great - informative"
Helen Lirette
Simpson Air - Fort Simpson
"You guys are wicked awesome."

"Great Energy"

"I just wanted to say thank you again for getting me ready for the Canada Winter Games. This experience I had today was fun and I'll use the information you share with me for the future, also the CWG."
Youth Ambassadors for 2008 Canada Winter Games
Division of the Northern Learning Institute
NLI